Answer injured people in seconds. Day or night.

Burt chats with them on your website, in English or Spanish. Your team gets the case.

Free plan: your team answers chats. No card needed.

Try the live demo

The Burt dashboard for Calder and Reyes Injury Law. A teammate, Sofia, has taken over a live chat from the AI and tells a rideshare crash victim she can help from here. On a phone, this shows the firm's website chat instead, where Burt answers a crash victim.
The Burt chat on a firm's website, titled Talk to our team, with the line AI assistant, not a lawyer. A visitor says the crash happened around 11:14 PM on I-10, sends a photo of the rear bumper, and Burt replies that the photo came through and asks who insures the other driver.

Made for law firms

What people tell Burt stays private, and it stays useful.

  • Burt staff can't see your clients' contact detailsOur staff can't see names, phone numbers or emails, on any plan. To open a chat or case file, they need your owner's OK. It lasts 24 hours and is logged. On Premium, privacy mode hides those contact details from the AI too. Who can see what
  • Never used to train AI. Not ours, not our providers'.Burt has no AI models of its own. We use the paid business versions of Anthropic's and Google's AI. Their terms do not let them train on your chats. Which AI we use
  • Evidence from day oneOn Premium, people send photos, video and documents in the chat. Burt keeps each file as it was sent, with the date it came in and, usually, a short note on what it shows. Evidence your firm can use, including in court. What Burt keeps
Three photos a person sent in the chat, each with its size, the date it came in, the file name and a short AI summary: rear bumper pushed in, car stopped on the highway shoulder, close-up of the dented rear panel.
Photos from one chat in the firm's dashboard. Each shows the date it came in and Burt's note on what it shows.

Someone was just hurt in a crash. They are on your website right now.

Today, and with Burt
TodayWith Burt
After hoursVoicemail or a formA reply in seconds
SpanishWait for a bilingual stafferA reply in Spanish
PhotosAsk for them laterSent in the first chat, on Premium
Your team's morningCall people back coldA case file waiting

When the reply comes in the first minute, 391% more people go ahead.1

How Burt works

Burt does the first talk. Your team does the rest.

  1. It answers.Someone hurt opens your website at 2 AM. Burt replies in seconds, in English or Spanish, with your firm's name on it.
  2. It asks the right questions.What happened, how they got hurt, who the insurer is. On Premium, they can send photos too.
  3. You get the case.An email and an app alert. Inside: who they are, what happened, the injuries, a score and the full chat.
The chat on a phone: a person says someone rear-ended them on I-10, Burt replies, the person sends a photo of the damaged car, and Burt says the photo came through and asks who insures the other driver.
A chat, a photo, then the case file your team gets. The score is Burt's read of what the person said, not a legal opinion.

Step in anytime

Watch chats live. Type to jump in. Burt steps aside.

  • Someone asks for a person? Your team gets an alert. Burt keeps helping until you join.
  • Done? Hand the chat back to Burt, or pass it to a teammate.
A live chat in the Burt dashboard on a phone, marked Handled by your team. Sofia from the firm tells the person she can help from here and asks for a photo of the police report.
Sofia took over this chat from the dashboard on her phone.

One flat monthly price.

  • Free$0
  • Pro$49a month
  • Premium$99a month

No fees per case. No fees per person on your team.

See plans

Common questions

Is this just a chatbot?

No. A chatbot answers questions. Burt does intake. It asks about the accident, the injuries and the insurance. Then it hands your team a scored case file. Your team can step in at any time.

Will it give legal advice?

No. Burt is not a lawyer and does not give legal advice. It gathers facts for your team. If someone asks if your firm represents them, Burt says your team will review what they shared. Your team decides which cases to take.

What if Burt says something wrong?

Burt is an AI, so it can make mistakes. You see the full chat, word for word, and your team can take over any chat. You can fix Burt's answers about your firm. Answers about your fees always need your OK first.

More on what Burt never does

Is it allowed by the bar?

The chat shows a line that says it is an AI assistant, not a lawyer. New firms start with that line on, and your firm controls the wording. Keep the words that say it is an AI. Rules differ by state, so check your state bar's rules. ABA Model Rule 5.3 and ABA Formal Opinion 512 cover lawyers' duties when they use AI. This is general information, not legal advice.

Will my cases be sold or shared?

No. Chats from your website stay with your firm. We never sell them or share them with another firm, not even through our own services.

What about phone calls?

Burt answers your website chat and text messages. It works alongside your phones, not instead of them. Keep handling calls the way you do today.

Be the firm that answers tonight.

Start free. Add the AI when you are ready.

Free plan: your team answers chats. No card needed.